The Importance of a Quality System

The Importance of a Quality System
In an article by Hank Posters entitled Reliability vs. Quality, he states that “It’s high time we got back to practicing reliability, engineering, and designing robust products, processes and systems. Six Sigma and Lean are good at correcting problems in engineering and process design, whereas Quality Systems are designed to address reliability and prevention. It’s always more cost-effective to design processes capable of producing quality products and services than it is to correct the process after the fact.” Design and development processes using a Quality System encourages a company to offer their customers a good product upfront.